Privacy Policy Statement
Understanding how we collect, use, and protect your data is important to us
Information We Collect From You
In providing personalized urban route guides, we collect data such as contact details, device information, location for route customization, user preferences, and route usage history. This information helps us improve user experience and service quality.
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→Personal details (name, email, phone)
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→City and route preferences submitted by users
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→Device and browser settings for app optimization
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→Interaction logs and feedback submissions
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→Geolocation (with user consent)
We do not collect sensitive personal data and never sell your information to third parties. All data is handled in accordance with Malaysia’s PDPA and relevant privacy regulations.
How We Use Your Data
Your data is processed to optimize route recommendations, improve platform usability, and ensure you receive accurate information while exploring cities.
Aggregated data may be used anonymously for research and guide improvement purposes. Individual data will never be used for unrelated marketing.
Your Rights and Choices
You may access, update, or delete personal information stored with us. Requests for privacy actions will be respected per local data protection laws.
Access Rights
Request a copy of your data held by us.
Correction Rights
Amend any information you believe is incorrect.
Deletion Rights
Request personal data to be permanently removed.
Data Portability
Transfer your personal data upon request.
Sharing and Disclosure Practices
We only share your data with trusted partners for technical operations—never for unrelated services or unsolicited communication.
Your information may be disclosed if required by law or to protect the safety and integrity of our community and users.
How We Protect Your Data
Industry-standard encryption safeguards personal information. Access is restricted to personnel needing it to provide our services efficiently.
We regularly assess cybersecurity measures and educate our team to maintain high standards of privacy and safety.
Contact for Privacy Questions
Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +6018-901 2366
Email: content@klyseniora.sbs