Terms and Conditions of Service

These Terms and Conditions govern your access to and use of Klyseniora’s city guide platform. Please read this document carefully to understand your rights and obligations.

Last updated January 31, 2026

Acceptance of Terms

By accessing or using our services, you acknowledge and agree to these Terms and Conditions. Continued use following changes constitutes acceptance of those revisions. If you disagree with any part, please discontinue use immediately.

Definitions

Key terms below clarify service use and responsibilities. Interpretations reflect their plain meaning within Malaysia’s legal context.

  • “Platform” refers to Klyseniora’s website and digital city guide services offered at klyseniora.sbs.
  • “User” denotes any person accessing the platform, whether registered or browsing content.
  • “City Guides” are digital routes, maps, and local recommendations curated for city exploration.
  • “Content” includes text, images, maps, and multimedia on our platform.

Permitted Use of Services

The platform exists for personal, non-commercial use only. Users must not misuse information, reverse engineer, or scrape content beyond permitted browsing.

Eligibility

Our platform is accessible to individuals who meet all applicable legal requirements and local age restrictions for using travel guide services.

Users under 18 must obtain appropriate parental consent.

User Responsibilities

Users agree to use content respectfully and lawfully, contributing constructive feedback whenever possible.

  • Maintain confidential access credentials and do not share with others.
  • Respect all copyright and intellectual property notices regarding content.
  • Provide accurate information while communicating with us.
  • Abstain from circumventing security or interfering with platform operations.

Prohibited Uses

Activities below are strictly forbidden for all users.

  • Unauthorized commercial use or distribution of guides
  • Scraping data or systematic downloading of content
  • Impersonating others or supplying false information
  • Uploading viruses, malware, or exploiting vulnerabilities
  • Interfering with service performance or compromising access to others

Intellectual Property Rights

Unless explicitly stated, all content, branding, and digital materials remain the property of Klyseniora. Users may not reuse materials or trade secrets without prior written permission. Non-commercial personal use is allowed within stated restrictions.

User-Generated Content

Any user submissions (feedback, suggestions, etc.) may be reviewed and, if appropriate, integrated into future guides.

Your Rights and Contributions:

You retain rights to your own original contributions but grant us permission to use them for platform improvement and marketing (with credit).

Data and Privacy Policy Overview

Collected user data is handled under our Privacy Policy, adhering to Malaysia’s PDPA. Please review this policy before submitting personal information. Full privacy policy

Legal Disclaimer

Services and guides are offered as-is, without warranty of accuracy, completeness, or fitness for a specific purpose.

Important Notice:

Results may vary depending on use and current local circumstances. We do not endorse any activity beyond provided guidance.

Limitation of Liability

Klyseniora is not responsible for incidental damages, delays, or disruptions from third parties or unforeseen events during use.

Indemnification

Users agree to hold Klyseniora harmless against claims, losses, or damages resulting from misuse of services or content.

Resolving Disputes and Concerns

We strive to resolve user concerns amicably. If unresolved, the following dispute resolution methods apply.

Arbitration

All unresolved disputes are subject to confidential arbitration under Malaysia law, unless otherwise required by regulation.

Arbitration does not exclude statutory consumer rights.

Online Dispute Resolution Information

You may also use recognized Malaysian ODR platforms or contact our support for guidance.

More on dispute resolution: More on dispute resolution

Governing Law and Jurisdiction

These terms are governed by the laws of Malaysia. All disputes shall be resolved within this jurisdiction.

Termination

Violation of terms may result in suspended or revoked access, without need for prior notice.

Modifications

We reserve the right to update or change these terms at any time. Continued use after changes indicates your acceptance.

Severability

If any provision is deemed invalid, remaining clauses remain enforceable to their fullest extent.

Entire Agreement

These terms supersede all prior agreements and establish the full understanding between you and Klyseniora.

Contact for Terms

For clarification or to raise concerns, contact us using details below.

Contact Email: content@klyseniora.sbs

Phone Number: +6018-901 2366

Postal Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia

Effective From: January 31, 2026

Version: 1.3